Westford University College, situated in the UAE, has earned a strong reputation as a transnational educational partner with renowned international universities. Delivering quality education since 2008, Westford has forged partnerships with over 12 esteemed institutions such as Abertay University, UCAM, Liverpool John Moores University, and Cardiff Metropolitan University. Offering a diverse array of over 80 programs spanning foundation, undergraduate, postgraduate, doctoral, and vocational studies, Westford caters to a broad spectrum of educational needs. With a student body exceeding 15,000 individuals from over 140 nationalities, Westford holds significant credibility worldwide.

ROLES / RESPONSIBILITIES:

1. Greet and welcome guests as soon as they arrive at the office.
2. Direct visitors to the appropriate person and office.
3. The answer, screen and forward incoming phone calls.
4. Ensure reception area is tidy and presentable, with all necessary stationery and material
5. (e.g. pens, forms and brochures).
6. Provide basic and accurate information in person and via phone/email.
7. Receive, sort and distribute daily mail/deliveries.
8. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

SKILLS / EXPERIENCE:

1. Professional attitude and appearance.
2. Customer service attitude.
3. Solid written and verbal communication skills.
4. Ability to be resourceful and proactive when issues arise.
5. Multitasking and time-management skills, with the ability to prioritize tasks.
6. Competency in Microsoft applications including Word, Excel, and Outlook.
7. Experience with administrative and clerical procedures.
8. Able to contribute positively as part of a team, helping out with various tasks as required.

PERSON PROFILE

We are looking for a professional, detail orientated person who is comfortable dealing with people on the phone and by email. The ideal person will have customer service experience and strong organisational skills, who is self-motivated with strong attention to detail. We are looking for someone who is self-motivated and who is comfortable suggesting process improvements where appropriate.

In return, you will be offered a genuine opportunity to build a successful and rewarding career, be part of a great team and will have fun along the way.