Covid-19 has burdened the healthcare industry stretching its operations to an ever changing environment. The gulf region has benefited from the global experiences. However, resource availability in terms of supply chain has definitely impacted the processes of many organizations. While identification and isolation of patients has been a daunting task, the government with its strategy of involving both the public and private sector for disaster management, and not limiting to only healthcare sector has been instrumental to a larger extent to govern and manage the pandemic.
Both private and public sector hospitals have been equipped with testing and care, providing isolation spaces and for their continued management with mild, medium and critically symptomatic patients. Various hospitals and clinics have embraced tele-consultations limiting exposure of more vulnerable or immune-compromised patients.
Hospitals have seen a decrease in primary care visits by patients and elective surgeries have been rescheduled for most non-urgent cases. However, as safety of staff is an important aspect, healthcare organizations have doubly focused on both patient-centric as well as staff burn-out issues. Hospitals have been focusing on training staff and providing continuous education for management of patients, exposure limitations and proper PPE availability. A collaborative strategy resourcing staff from less busy areas of the hospital to the urgent or emergency care and new recruitment have played a significant role in providing optimum care to the patience and the front line healthcare workers.
UCAM MBA, Healthcare management