Job Duties and Responsibilities:

• Provide comprehensive support and guidance to students, addressing their academic, personal, and administrative needs.
• Assist in resolving student queries, concerns, and issues by providing accurate information and appropriate solutions.
• Organize and participate in orientation programs to help new students acclimate to the campus environment and its resources.
• Collaborate with academic advisors to help students understand degree requirements, course sequencing, and academic planning.
• Maintain accurate student records, ensuring data integrity and compliance with relevant policies.
• Serve as a liaison between students and various departments, advocating for student needs and representing their interests.
• Organize workshops, seminars, and events focused on student success, personal development, and career readiness.
• Stay informed about institutional policies, regulations, and compliance requirements related to student services.
• Collaborate with faculty, staff, and other departments to enhance student experiences and streamline processes.
• Gather feedback from students regarding their experiences and use this information to improve services and programs.
• Maintain regular communication with students through various channels, including emails, newsletters, and social media.
• Organize and participate in campus events, workshops, and activities to enhance student engagement and community building.

Required skills, abilities and knowledge:

• Prioritizing students as primary contacts and addressing their needs accordingly.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge of student administration processes and degree structures.
• Knowledge of Student Administration and System’s functions and structure, policies, processes and procedures.
• Evaluating information and data to solve problems and make decisions.
• Ensuring accuracy and quality when completing tasks.

Education and Experience: 

Bachelor’s degree preferred, plus one year’s related experience in an educational setting.

(Candidates without a bachelor’s degree but with equivalent professional experience are

encouraged to apply).

Location:

• Kochi, India
• United Arab Emirates (UAE)